Why slow turnaround creates hidden costs
Slow turnaround rarely looks catastrophic, which is why companies tolerate it for so long. But beneath the surface, it creates a series of quiet losses. A strong panel discussion loses its energy by the time the highlight is posted. A sales opportunity cools because the follow-up asset isn’t ready. A team gathering becomes irrelevant before HR can communicate it. A press opportunity passes because the content wasn’t delivered within the window journalists needed. Even internal morale shifts - teams who wait too long for material often stop believing that communication will ever feel smooth.
These costs are subtle but strategic. A company that communicates late eventually gets perceived as a company that moves late.